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Contact Us
Cross Creek Pediatrics, P.A.
2035 Valleygate Drive, Suite 101
Fayetteville, North Carolina 28304
Phone (910) 484-8009
Fax (910) 484-2205
Email Us

Office Hours
Monday through Thursday
8: 00 a.m. to 4:00 p.m.
Closed from 12:00 – 1:00 for lunch
8:00 a.m. to 12:00 p.m.

Newborns: When to Call a Doctor

As new parents, worry is never far away, so we have compiled a list of problems your newborn may encounter that may need a Pediatrician's advice. This list does not provide all situations where your baby may require medical attention, but only some of the issues newborns may experience.

  • An umbilical cord stump that looks infected, as is indicated by pus or reddened skin at the base of the cord.
  • Signs of dehydration, such as not urinating at least 4 times in 24 hours.
  • Not having regular bowel movements or having very hard BM's. Newborns younger than 2 weeks typically, should have at least 1 or 2 bowel movements a day. Babies older than 2 weeks can go 2 days and sometimes longer between bowel movements. It's usually okay if it takes longer than 2 days, especially if your baby is feeding well and seems comfortable, and the stools are soft.
  • Jaundice (hyperbilirubinemia) that has not improved by 4 days after birth or increasing jaundice after leaving the hospital.
  • Circumcision problems. Signs may include greater-than-expected bleeding at the circumcision site, a bloodstained area larger than the size of a grape on his diaper or wound dressing, or indications of infection (such as swelling and redness).
  • Has a rectal temperature less than 97.8F or more than 100.4F.

Be sure to call your Pediatrician if your newborn:
  • Cries in a peculiar manner or for an unusual length of time or is inconsolable.
  • Is rarely awake and does not wake up for feedings, or seems too tired or uninterested to eat.
Talk to your doctor if you are concerned about the following:
  • Your baby seems to be acting odd, even though you can't identify exactly what concerns you.
  • You feel that you are unable to nurture your newborn.
  • You feel that you are unable to emotionally connect with your newborn. Although it is normal to feel some distance at first, you should develop increasing feelings for your baby during the first week or two. (New Mothers, contact your OB/GYN if you feel you may be depressed.)

If any of the above issues are a concern, please call the office. We answer all calls from the morning before lunch. Any calls after lunch will be returned before the end of the day (approximately 3 p.m.). If the provider feels an appointment is necessary, an appointment will be made, either the same day or within 24 hours. If the provider feels the condition is an emergency, you will be directed to the nearest hospital emergency department or call 911.